SA-SAMA - FAQ and Tips | Western Cape Education Department
  1. Change your password on a regular basis i.e. monthly or immediately when you suspect that someone knows your password.
  2. Never write your password down.
  3. Create a password which is difficult to break by using a combination of capital and lower case letters, numbers and symbols.
  4. Create a password that is 8-12 characters long.

The first person to contact, is the Admin Support Officer or Information Systems Officer at the district office. If the matter cannot be resolved at that level, it will then be submitted to head office for intervention. One of the support staff will then make contact with you to keep you informed and to resolve the issue you may have.

Modules: There are numerous documents placed on the modules' page that you may download and use as a source of reference.

Tips: There are also TIPS that you can view or download that will assist you (see below).

Ask a question: If you have not found what you are looking for, then please click on the Give Feedback tab (right-hand side of your screen) to ask a question. When you use the “Give feedback” tab, please ensure that you include “SA-SAMS” in the subject field.