![Employee Health and Wellness Programme Employee Health and Wellness Programme](https://wcedonline.westerncape.gov.za/files/styles/full_width_nocrop/public/thumbnails/image/EWP%20Banner.jpg?itok=3GFDR1cM)
Employee Health & Wellness Programme (EHWP) FAQ
The EHWP is a free, confidential, and professional programme that offers support to you and your immediate family in the form of wellness services (i.e. counselling, information, and various psycho-social support).
All WCED employees and their spouse / partner and children residing in the household.
Dial the toll-free number for instant support
- 0800 111 011 (free from landline and cell phones)
- Should your call not be answered immediately, please leave a voicemail. Your call will be returned within 60 minutes
Dial *134*905# to request a call back
- You will be asked 3 introductory questions:
- Place of work
- Enter your name (or remain anonymous)
- Please indicate the type of assistance you require (counselling, legal guidance, financial advice, etc.)
Live Chat via HUB
- Lyra Wellbeing APP for text support (Code WES007)
Please call the toll-free number in an emergency!
Dedicated e-mail address: wced@icas.co.za
The EHWP is available 24/7, 365 days a year via the toll-free number: 0800 111 011.
Kindly explore the EHWP webpage, there are informative articles available and various materials that could assist you in utilising the programme to your benefit.
https://wcedonline.westerncape.gov.za/employee-health-and-wellness-programme
Additionally, (Enquiries only) may be directed to the EHWP email address - ehwp.wced@westerncape.gov.za