The EHWP is a free, confidential, and professional programme that offers support to you and your immediate family in the form of wellness services (i.e. counselling, information, and various psycho-social support).

All WCED employees and their spouse / partner and children residing in the household.

Dial the toll-free number for instant support

• 0800 111 011 (free from landline and cell phones)
• Should your call not be answered immediately, please leave a voicemail. Your call will be returned within 60 minutes

Dial *134*905# to request a call back

• You will be asked 3 introductory questions:
• Place of work
• Enter your name (or remain anonymous)
• Please indicate the type of assistance you require (counselling, legal guidance, financial advice, etc.)

Live Chat via HUB

• Lyra Wellbeing APP for text support (Code WES007)

Please call the toll-free number in an emergency!

Dedicated e-mail address: wced@icas.co.za

The EHWP is available 24/7, 365 days a year via the toll-free number: 0800 111 011.

Kindly explore the EHWP webpage, there are informative articles available and various materials that could assist you in utilising the programme to your benefit.

https://wcedonline.westerncape.gov.za/employee-health-and-wellness-programme

Additionally, (Enquiries only) may be directed to the EHWP email address - ehwp.wced@westerncape.gov.za