Directorate: Knowledge and Information Management

Purpose:

To develop and manage education knowledge and information systems.

Functions

• Design and maintain WCED knowledge management and information systems.
• Coordinate the process of turning tacit and explicit knowledge into institutional knowledge.
• Coordinate publication and dissemination of institutional knowledge and management information generated within the education system.
• Provide access to management information.
• Monitor and review knowledge management practices.

Purpose:

To develop and maintain record management systems.

Functions:

• Develop departmental record management systems.
• Maintain departmental record management system.
• Provide registry services.
• Provide messenger services across the organisation.

Purpose:

To plan, manage and coordinate information and communication technology (ICT) infrastructure, services and governance.

Functions:

• Develop and maintain ICT policy and systems.
• Manage the interface with e-Innovation and other service providers.
• Plan and oversee the annual provisioning of ICT requirements (MSP).
• Coordinate ICT governance within the organisation.