Western Cape Education Department:
Service Charters and Service Access Booklets per language and per Service Point

District Service Access Schedule
Head Office Services Access Booklet  (pdf: size 306 KB)
Service delivery charter:
  • English  (pdf: size 100 KB)
  • Afrikaans  (pdf: size 95 KB)
  • isiXhosa  (pdf: size 100 KB)
  • Metro Central Services Access Booklet
    English | Afrikaans | isiXhosa
    Service delivery charter:
  • English  (pdf: size 107 KB)
  • Afrikaans  (pdf: size 106 KB)
  • isiXhosa  (pdf: size 112 KB)
  • Metro East Services Access Booklet
    English | Afrikaans | isiXhosa
    Service delivery charter:
  • English  (pdf: size 107 KB)
  • Afrikaans  (pdf: size 106 KB)
  • isiXhosa  (pdf: size 112 KB)
  • Metro North Services Access Booklet
    English | Afrikaans | isiXhosa
    Service delivery charter:
  • English  (pdf: size 107 KB)
  • Afrikaans  (pdf: size 106 KB)
  • isiXhosa  (pdf: size 111 KB)
  • Metro South Services Access Booklet
    English | Afrikaans | isiXhosa
    Service delivery charter:
  • English  (pdf: size 107 KB)
  • Afrikaans  (pdf: size 106 KB)
  • isiXhosa  (pdf: size 112 KB)
  • Cape Winelands Services Access Booklet
    English | Afrikaans | isiXhosa
    Service delivery charter:
  • English  (pdf: size 107 KB)
  • Afrikaans  (pdf: size 106 KB)
  • isiXhosa  (pdf: size 112 KB)
  • Eden & Central Karoo Services Access Booklet
    English | Afrikaans | isiXhosa
    Service delivery charter:
  • English  (pdf: size 107 KB)
  • Afrikaans  (pdf: size 106 KB)
  • isiXhosa  (pdf: size 111 KB)
  • Overberg Services Access Booklet
    English | Afrikaans | isiXhosa
    Service delivery charter:
  • English  (pdf: size 107 KB)
  • Afrikaans  (pdf: size 106 KB)
  • isiXhosa  (pdf: size 111 KB)
  • West Coast Services Access Booklet
    English | Afrikaans | isiXhosa
    Service delivery charter:
  • English  (pdf: size 107 KB)
  • Afrikaans  (pdf: size 106 KB)
  • isiXhosa  (pdf: size 111 KB)


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    2018 Western Cape Education Department