1. The Western Cape Education Department realizes the importance of providing its employees with the necessary guidance and support in adopting a healthy lifestyle. The department has therefore, as part of the Government of the Western Cape, re-invested in an employee wellness programme, which provides a confidential 24-hour toll-free support and information service to all employees. The aim is to provide guidance and assistance for personal and social problems that affect one’s work performance and personal wellbeing.

2. The programme provides guidance and support on a range of issues, including the following:

  • Relationship matters
  • Stress, anxiety and depression detection
  • Substance abuse
  • Abuse
  • Money management
  • Bereavement
  • HIV and AIDS counselling
3. The service can be accessed by contacting the 24-hour toll-free line on 0800 111 011. For employees in need of clinical face-to-face counselling, up to 6 sessions are provided per issue. In addition, an e-care service is also available on the Internet at http://wcg.healthinsite.net

4. The afore-mentioned services are offered free of charge to all WCED employees and are provided by an independent service provider, ICAS, which is a member of and subscribes to the principles of the Employee Assistance Professionals' Association.

5. It will be appreciated if managers and heads of institutions would ensure that the posters provided to all our offices and education institutions are displayed for the benefit of staff, and that the content of this minute is brought to the attention of all WCED employees.

DATE: 2012:09:04

Welcome to your health and wellness service  (size: 160 KB)